Customer Service Representative Black Acid Apparel Madison, NC 27025 We’re Hiring: Customer Service/Sales Agent Location: Madison, NC (In-Person Only) Hours: Monday-Friday, 8:00 AM – 4:30 PM Position Type: Full-Time Black Acid Racing Apparel is shifting into high gear and we’re looking for an upbeat, people-loving Customer Service/Sales Agent to join us in Madison, NC! If you’ve got a big personality, love to chat, and thrive in a fast-paced, energetic environment—this is your sign. Who You Are: You’re outgoing, friendly, and love engaging with people. You’ve got strong communication skills across social media, phone, and email . You can stay cool under pressure and solve problems with a smile. You bring positivity and energy to the workplace every day. Sales background? That’s a bonus, but if you’re great with people—we’ll show you the ropes! What You’ll Do: Be the voice of Black Acid Racing Apparel to our customers—online and over the phone. Respond to inquiries on Facebook, email, and by phone . Help customers with questions about orders, products, sizing, shipping, etc. Keep things running smoothly in the office while bringing fun, helpful energy to every customer interaction. Support sales and promotions as needed, including in-store events and brand activations. What You Bring: Top-notch communication and people skills Familiarity with social media and customer service tools Strong organizational skills and the ability to multitask Self-motivation and a great attitude A love for racing, apparel, or just good vibes in general What You’ll Get: Consistent, daytime hours (no nights or weekends!) Discounts on all Black Acid merch A fun, fast-paced team environment Opportunity to grow with a brand that’s all about passion, performance, and personality Ready to join the Black Acid crew? Apply by sending your resume and a short message telling us why you’d crush this role via the Indeed Application process Job Type: Full-time Pay: $15.00 – $17.00 per hour Expected hours: 40 per week Benefits: On-the-job training Shift: 8 hour shift Day shift Work Location: In person