Customer Service/Sales Representative Phoenix Acquisition Group New London, CT Job Overview We are seeking a motivated and dynamic Customer Service/Sales Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while also driving sales through effective communication and problem-solving skills. Your ability to analyze customer needs and collaborate with the sales team will be crucial in achieving our business goals. Responsibilities Engage in a retail setting to connect with potential customers and follow up on leads. Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience. . Drive sales by confidently presenting product features, benefits, and pricing. Collaborate with the sales team to develop strategies for increasing customer engagement and sales opportunities. Identify upselling and cross-selling opportunities to maximize revenue. Skills Proven experience in customer service roles, demonstrating a commitment to excellence in support. Ability to provide effective customer support through active listening and problem-solving techniques. Familiarity with collaboration sales techniques that enhance team performance and customer satisfaction. High School Diploma or GED Join us as we strive to deliver top-notch service while growing our business through strong customer relationships! Job Type: Full-time Pay: $32,000.00 – $45,000.00 per year Benefits: Flexible schedule On-the-job training Shift: 10 hour shift 8 hour shift Day shift Morning shift Work Location: In person