Dispatch Apprentice 3.9 3.9 out of 5 stars 1001 Vision Drive, Van Wert, OH 45891 About us Store and Haul is a small business in TRANSPORTATION_LOGISTICS in Van Wert, OH. We are challenging, fun and collaborative. Our work environment includes growth opportunities Store and Haul is looking for a Dispatcher Apprentice to join our team. The Apprentice is responsible for providing support and assistance to the dispatch team in a trucking office. This apprenticeship role is designed to help you gain valuable industry experience and develop the necessary skills to pursue a career in trucking dispatch. You will work closely with experienced dispatchers, learning the day-to-day operations and contributing to the efficient management of trucking operations Key Responsibilities: Assist the dispatch team in coordinating and scheduling truck drivers for pick-up and delivery of goods, ensuring timely and efficient transportation. Learn and utilize dispatch software and systems to update and maintain accurate records of trucking activities, including driver assignments, routes, and delivery status. Communicate effectively with truck drivers, providing them with detailed instructions, updates, and any changes to their assigned routes or delivery schedules. Monitor and track the progress of truck drivers using GPS systems and other tracking tools, ensuring adherence to established timelines and customer requirements. Collaborate with warehouse personnel to coordinate loading and unloading of trucks, ensuring proper sequencing and organization of shipments. Assist in resolving any issues or challenges that may arise during transportation, such as route changes, traffic delays, or mechanical breakdowns, by communicating with drivers and offering appropriate solutions. Learn to optimize the use of available resources, including drivers, equipment, and fuel, to maximize operational efficiency and cost-effectiveness. Support the dispatch team in maintaining accurate records of driver hours, mileage, and fuel consumption for compliance with industry regulations. Assist in handling customer inquiries, complaints, and requests, providing excellent customer service and maintaining a professional and courteous demeanor. Learn about safety procedures and regulations in the trucking industry, promoting a culture of safety and ensuring drivers adhere to all applicable rules and guidelines. Continuously seek opportunities to learn and develop skills related to trucking operations, dispatching, and logistics. After-hours : This position will require that you be on an on-call rotation for nights and weekends. Qualifications: Education : High school diploma or equivalent qualification, preferred. Experience: Experience in dispatch or a similar role within the logistics or transportation industry preferred. Technical Proficiency: Proficiency in using computers and basic software applications. Familiarity with dispatch software and transportation management systems (TMS). Samsara preferred. Problem-Solving: Strong problem-solving skills with the ability to handle multiple tasks and prioritize effectively. Adaptability: Ability to adapt to changing circumstances and handle stress in a fast-paced environment. Teamwork: Ability to work collaboratively as part of a team. Communication: Exceptional verbal and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions. Detail orientated : Attention to detail and accuracy in data entry and record keeping. Commitment to our Core Values and Focus of People and Technology . Working Conditions: Hours : Full-time 45 plus, position with the possibility of extended hours based on operational needs. Environment : Office setting. Physical Requirements / Work Environment: Ability to sit and / or stand for 8-10 consecutive hours per day Ability to walk, talk and hear, use finger and hand dexterity, bend, stoop, kneel, climb and crouch. Ability to lift up to 15 lbs. Ability to travel when needed. Ability to adapt to a flexible schedule as needed to ensure continuous operations. Job Type: Full-time Pay: $18.00 – $22.00 per hour Expected hours: 45 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Monday to Friday On call Overtime Rotating weekends Experience: Microsoft Excel: 1 year (Preferred) Dispatching: 1 year (Preferred) Route planning: 1 year (Preferred) Ability to Commute: Van Wert, OH 45891 (Required) Work Location: In person