Salary Not Available
Position range in Missouri $57k – $114k Per Year
IT Apprentice
Mosaic Life Care
Occupation: Computer and Mathematical Occupations
Location: Saint Joseph, MO – 64501
Positions available: 1
Job #: 18060
Source: Mosaic Life Care
Posted: 4/21/2025
Web Site: www.mymlc.com
Job Type: Apprenticeship, Part Time (Less than 30 Hours), Day Shift
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Job Description
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Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.
Details
* IT Apprentice
* IT Service Management
* Part Time Status
* Day Shift
* Pay: Starting at $15.38 / hour
Summary
* This position is open to Hillyard Technical Center students only.
* This position works with caregivers to perform analytical, technical, and administrative work in End User Computing. Responsible for support and resolution intermediate trouble issues with technical documentation.
* This position works under the supervision of the Director and/or Manager and under the direction of an IT Help Desk Analyst and is employed by Mosaic Health System.
Duties
* Assist our Help Desk Analysts to efficiently troubleshoot, diagnose, repair & maintain IT equipment throughout the organization.
* Assist our Help Desk Analysts to install and repair small and major devices and equipment within hospital facility and area clinics.
* Assist our Help Desk Analysts with small to large scale projects some of which consisting of: Lifecycle management, departmental moves, and Endpoint deployments.
* Troubleshoot, repair, configure and build endpoint under supervision of a Help Desk Analyst.
* Ability to read & understand solution, endpoint and standard operating procedure documentation.
* Follows current MHS policies and procedures.
* Works out of the service management system for any issue and project tracking and capture for reference and resolution.
* Works scheduled hours and is flexible with schedule to meet the needs of the department and school.
* Other duties as assigned
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Qualifications * Student currently enrolled in an applicable IT apprenticeship program and H.S. Diploma is required. * Proficiency in fundamental computer skills is required.
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