Manufacturing Customer Service (part of Adecco) 3.8 3.8 out of 5 stars Danville, VA 24543 Seeking a Manufacturing Customer Service Supervisor with experience in customer service supervision within a manufacturing setting. Requirements: Customer Service Supervision experience in manufacturing HS Diploma with 5+ years of experience or BS Degree in Business with 2-3 years of experience Knowledge of customer service software, databases, and tools Experience communicating company products and policies Experience with Supply Chain related to Customer Service operations Preferred Skills: Strong client-facing skills Advanced troubleshooting and multi-tasking abilities Proficiency in Excel and PowerPoint Responsibilities: Improve customer service experience and engage customers for organic growth Set clear customer service mission and deploy strategies to achieve it Manage, lead, and train Customer Service Representatives and export compliance representatives Investigate and assist in solving product and service complaint Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/ The Company will consider qualified applicants with arrest and conviction records. #GRP2 Job Type: Full-time Pay: $70,000.00 – $75,000.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance On-the-job training Paid time off Professional development assistance Referral program Relocation assistance Retirement plan Vision insurance Schedule: 8 hour shift Day shift Work Location: In person