Process Technician 2.0 2.0 out of 5 stars Oostburg, WI Department: Technicians Location: Oostburg, WI About Us: Viking Masek Packaging Technologies provides innovative packaging automation for food, beverage, health, medical, and consumer goods manufacturers globally. We offer advanced solutions like vertical form fill seal (VFFS), premade pouch, stick pack machines, flow wrapping equipment, case packers, and cartoners. At Viking Masek we focus on innovation and integration, delivering complete packaging automation solutions to optimize production lines worldwide. Job Description: The Process Technician plays a pivotal role in the assembly, mechanical setup, light wiring, and testing of packaging machines. This position requires a proactive approach to ensuring compliance with the company’s ERP system while supporting production and project reporting. The Process Technician will manage job tasks efficiently and maintain the integrity of the customer database. A deep understanding of both company and customer technical needs is essential to successfully meet objectives and deliver outstanding results. Key Role Areas (KRA): Assembly and Setup Testing and Training Customer Engagement ERP System Compliance Technical Expertise Continuous Improvement Job Duties & Responsibilities: KRA # 1 – Assembly & Setup Perform assembly and mechanical machine setup to ensure optimal functionality. Conduct light wiring tasks as needed during the setup and demonstration processes. KRA # 2 – Testing & Training Execute checkout procedures and troubleshoot any mechanical issues Provide training for team members and customers on machine operations KRA # 3 – Customer Engagement Facilitate Factory Acceptance Tests (FAT) and customer demonstrations to showcase product capabilities Facilitate Factory Acceptance Tests (FAT) and customer demonstrations to showcase product capabilities KRA # 4 – ERP System Compliance Adhere to the company’s ERP system for accurate production and project work reporting. Manage job tasks and track progress in alignment with organizational standards. KRA # 5 – Technical Expertise Maintain industry knowledge related to packaging machinery and technical skillsets. Work closely with Project Managers and cross-functional teams to address and resolve technical challenges. KRA # 6 – Continuous Improvement Stay updated on industry trends and advancements to support the company’s growth and innovation initiatives. Contribute to process improvements for enhanced efficiency and productivity. Qualifications: Proven experience as a Process Technician in a related industry. Strong understanding of production and manufacturing processes. Proficiency with tools and equipment used in the process Strong problem solving and troubleshooting abilities Understanding of safety regulations and industry standards Excellent communication and teamworking skills High School diploma or equivalent; Certification from a vocational school or completion of apprenticeship is preferred. Desired Skillset: Critical Thinking Detail Oriented Ability to read technical drawings Knowledge of Six Sigma or Lean Manufacturing techniques Previous experience with troubleshooting and maintenance Core Values: Simple in Motion SERVICE : Serving our customers, colleagues, and community INNOVATION : Solving your unique packaging challenges MOTIVATION : Motivated by our story to build your story PARTNERSHIP : Listening with curiosity and empathy to build strong relationships LEADERSHIP : Confidently transforming your goals into realities EXCELLENCE : Committed to delivering our best We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. Interested in what’s happening at Viking Masek? Connect with us on LinkedIn, YouTube, Facebook