RCIS Field Service Representative
121812
RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.
We are currently looking for a Crop Field Service Representative to handle accounts for the state of Indiana. Estimated travel is 50%. This is a work from home role with a company car provided. The ideal candidate must live in the territory.
In this critical role you will be responsible for but not limited to:
Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio.
Develops intimate knowledge of agent’s business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies.
Leads and manages holistic agent and customer value propositions to deliver profitable growth.
Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
Provide subject matter expertise and assist in the development of SOPs as appropriate.
Required Qualifications:
Bachelors Degree and 6 or more years of experience in the Sales area
OR
High School Diploma or Equivalent and 8 or more years of experience in the Sales area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Sales area
Preferred Qualifications:
Insurance industry experience
Strong verbal and written communication skills
As an insurance company, Zurich is subject to 18 U.S. Code ยง 1033.